Technical Support Engineer - Rockford USA

​

To provide DSE’s external customers with high quality, value adding technical support on the full range of the company’s electronic control modules for a wide range of generator and control applications. Including (but not limited to) renewable energy, backup/emergency power, paralleling with the grid, and other complex applications, engine only functions and off highway implementations.

To provide technical support and product development guidance to DSE’s internal teams including production, engineering, sales & marketing, test & approvals, and other members of the technical support team.

Training global and local customers, and internal personnel on DSE product and their applications.

Global and local customer visits to assist sales, training, or fault-finding purposes.

​

 ​

Key Duties & Responsibilities:

​

• Providing customers with global technical support (training, trouble shooting, commissioning etc.) via telephone, email, remote desktop sessions (e.g., Microsoft Teams, Zoom, etc.) and face-to-face on a wide range of DSE product

• Delivering training sessions on DSE products covering technical functions, applications, and common faults

• Test and confirm reported issues from customers. If confirmed follow the company’s procedures and guidelines for remedial action

• Preparation of technical documentation including product manuals and training instructions

• Proofread technical documents authored by other personnel

• Development guidance to engineering on new and existing product features

• Assisting the test and approval department’s comprehensive testing of products

• Technical support to DSE Internal teams including production, engineering, sales & marketing, test & approvals, and other members of the technical support team
• Compliance with internal procedures and documentation
• Submit a monthly report to the global support manager of previous months activities

​

​

Internal & External Relationships:

​

• Liaise with other technical support engineers to better understand existing and new products, and their functionality
  
• Liaise with the engineering and test & approval departments when clarification is required by those departments or technical support
  
• Liaise with internal sales and marketing providing assistance where necessary
  
• Liaise with the relevant Business Development Manager (BDM) for their region’s requirements. Keeping them appraised of developments in their area
  
• Liaise with DSE distributers, customers, integrators, and end users requiring support
  
• Liaise with 3rd party companies within DSE supply chain providing assistance where necessary

​

​

Requirements:

​

• ​General generator application and system knowledge
• Excellent communications skills
• Confident IT skills
• Ability to work at a high level of concentration and commitment
• Ability to operate under own initiative as well as possessing strong team working skills
• Excellent time management skills
• Recent experience in the generators and the diesel generator industry
• Relevant experience in a customer-based environment
• Educated to a HNC level in Electrical and Electronic Engineering or equivalent by industry experience

​

For full details of the job please download the job description below:

​

http://deepseaelectronicsltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=d0e005b9-ec7f-4bb5-888a-0655...

​

Please Note:

For further information or an informal chat contact our Internal Recruitment Team, on 01723 890099. If this role isn't quite right for you, but you are interested in future vacancies with Deep Sea Electronics please continue to monitor our website for regular updates. DSE is an equal opportunity employer. A copy of our statement is available on request.

Please see linked below our Job Applicant Data Privacy Notice which sets out what personal data we, Deep Sea Electronics Ltd (DSE), hold about you and how we collect and use it during and after the recruitment process.

​Job Applicant Privacy Notice.pdf

​​

Hardware Engineer - Automatic Transfer Switch (ATS)

​

We are seeking an experienced Senior Hardware Engineer to design, develop, and support reliable power transfer solutions used in critical power applications.

This role focuses on the electrical and electronic hardware design of Automatic Transfer Switch (ATS) systems, including power switching, sensing, protection, and control interfaces, ensuring compliance with safety and performance standards.

The ideal candidate has strong experience in power electronics, low- and medium-voltage power systems, and electromechanical control design, with hands-on involvement from concept through production.

The individual will work within the Engineering department located at DSE headquarters in Hunmanby (North Yorkshire) or in Mansfield (Nottinghamshire). They will perform hardware development activities on new product developments as well as maintaining the current product portfolio.

The company products operate in the Energy Control and Automation market and are designed to provide energy throughout a wide range of forms such as generator sets, renewable, microgrid as well as off-highway machinery.

​

Requirements:

• CAD design tools
• Analogue and digital design
• EMC principles
• Working to high-quality standards
• Excellent team player with problem-solving and trouble-shooting capabilities
• Ability to translate requirements into a technical product specification
• Good communication skills and ability to concisely discuss product development issues within team of engineers from many different specialities
• Enthusiastic and optimistic
• Adaptable to changing requirements
• Experience defining task breakdowns for a give piece of work and providing estimates
• Willingness to travel, role will include travel to US based parent company
• 7+ years of experience in electronics / electrical design
• Worked at a senior level in a multi-disciplinary team (embedded software and electro-mechanical)
• Proficiency in schematic capture and PCB design tools (Altium, OrCAD, CADstar, etc.)
• Hands-on experience with oscilloscopes, power analysers, and high-power lab equipment
• Experience of analogue hardware design including signal conditioning / processing
• Working knowledge & understanding of PCB design & layout requirements particularly with respect to EMC
• Bachelor’s degree in Electronic and Electrical Engineering or equivalent

Key Responsibilities:

​

Hardware Design & Development

• Design and develop ATS hardware architectures including power paths, switching elements (contactors, breakers, SCRs, or solid-state devices), and auxiliary control circuits
• Create schematics, PCB layouts, and wiring diagrams for ATS control and monitoring systems
• Design circuits for voltage, current, frequency sensing, phase detection, and power quality monitoring
• Implement protective circuits for over-current, over-voltage, short-circuit, and fault isolation
• Support integration of microcontrollers, relays, and communication interfaces (e.g., Modbus, CAN, Ethernet)​

Power Systems & Compliance

• Ensure ATS designs meet UL, IEC, BS, and relevant regional standards
• Perform fault analysis, derating calculations, creepage/clearance analysis, and thermal design
• Support short-circuit withstand and closing ratings (WCR) and coordination studies
• Collaborate with compliance teams during certification testing and audits
  
  

Testing & Validation

• Develop and execute hardware validation plans including functional, environmental, and stress testing
• Perform lab testing with generators, utility sources, and load banks
• Analyse test data, debug hardware issues, and implement design improvements

Manufacturing & Lifecycle Support

• Support prototype builds, design for manufacturability (DFM), and design for test (DFT)
• Work with suppliers and manufacturing teams on component selection and cost optimization
• Provide production support, failure analysis, and field issue resolution

​

Benefits:

​​

• 25 days holiday + Bank Holidays
• New flexible holiday scheme
• Bupa Healthcare package
• Life Insurance
• Enhanced Maternity/Paternity pay
• 5% Pension contributions
• Companywide performance based annual bonus scheme

​

For full details of the job please download the job description following the link below:

​

​http://deepseaelectronicsltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=a41646a7-ca06-4d27-b46b-b7be...

Please Note:

For further information or an informal chat contact our Internal Recruitment Team, on 01723 890099. If this role isn't quite right for you, but you are interested in future vacancies with Deep Sea Electronics please continue to monitor our website for regular updates. DSE is an equal opportunity employer. A copy of our statement is available on request.

Please see linked below our Job Applicant Data Privacy Notice which sets out what personal data we, Deep Sea Electronics Ltd (DSE), hold about you and how we collect and use it during and after the recruitment process.

Job Applicant Privacy Notice.pdf

​

Embedded Software Engineer

​

Join the engineering team at Deep Sea Electronics Ltd, where you will design and deliver high‑quality embedded software for industrial Control and Automation applications. The role focuses on real‑time control, industrial communications and functional safety (IEC 61508/IEC 62061), creating robust solutions for environments such as power generation, manufacturing, utilities and process industries. You will contribute across the product lifecycle — from requirements and architecture through implementation, verification, certification and field support.

​

​Requirements:

​

• Expert in C/C++ for microcontroller development
• Functional Safety: IEC 61508 (and/or IEC 62061); safety concepts (SIL, SFF, PFH), safety planning and verification
• Principles of Industrial Automation products: control theory basics (PID), sensors/actuators, transducers and signal conditioning
• Electrical principles
• Familiar with stage gated / agile development approaches
• Comfortable collaborating closely with electronics engineers on embedded systems
• Working to a high-quality standards
• Excellent team player with problem-solving and trouble-shooting capabilities
• Experience defining a task breakdown for a give piece of work and provide estimates
• Ability to translate requirements into a technical product specification
• Experience in working in a high-pace environment
• Enthusiastic and optimistic
• Development with Real Time Operating Systems
• Development of unit tested C code, using Jenkins or similar
• Source code build tools, bug tracker tools, source code repositories, etc
• BEng or above in Electrical and Electronic Engineering

​

​Key Duties & Responsibilities:

​

• Design and implement C/C++ software for embedded devices (bare‑metal and RTOS) used in industrial control systems
• Develop real‑time control algorithms (e.g., PID, state‑based control) for sensors, actuators, and power systems
• Produce work break down structures and define work packages for execution in JIRA tasks and integration into high level plans
• Integrate with industrial control equipment and software, including PLCs, HMIs and SCADA systems
• Implement and validate industrial communication protocols: Modbus (RTU/TCP), CAN/CANopen/J1939, Ethernet/IP, PROFINET, OPC UA, RS‑232/RS‑485
• Apply functional safety practices in line with IEC 61508/IEC 62061, including SIL determination, Safety Requirements Specifications (SRS), HARA/FTA/FMEA, and verification evidence
• Contribute to software quality by the use of coding standards (e.g., MISRA C/C++) and static analysis tools, performing code reviews and developing unit/integration tests
• Create test plans and perform functional product verification and validation activities
• Author and maintain engineering documentation: architecture, design descriptions, interface control documents, test plans, and safety lifecycle artefacts
• Collaborate closely with electronics, test & approvals, cybersecurity and product management to deliver cohesive solutions
• Support system integration, commissioning and troubleshooting at parent company and customer sites (UK and international travel required)
• Contribute to continuous improvement of processes, toolchains, CI/CD and development workflows (e.g., Git, Jira, code review)
• Mentor less‑experienced engineers; share knowledge through design reviews, brown‑bags and documentation
• Participate in sustaining activities for existing products, including defect resolution and targeted feature enhancements

​

Benefits:

​​

• 25 days holiday + Bank Holidays
• New flexible holiday scheme
• Bupa Healthcare package
• Life Insurance
• Enhanced Maternity/Paternity pay
• 5% Pension contributions
• Companywide performance based annual bonus scheme

​

For full details of the job please download the job description by following the link below:

​

http://deepseaelectronicsltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=8fa4d402-c7b1-46f7-b9b1-7aea...

​

Please Note:

For further information or an informal chat contact our Internal Recruitment Team, on 01723 890099. If this role isn't quite right for you, but you are interested in future vacancies with Deep Sea Electronics please continue to monitor our website for regular updates. DSE is an equal opportunity employer. A copy of our statement is available on request.

Please see linked below our Job Applicant Data Privacy Notice which sets out what personal data we, Deep Sea Electronics Ltd (DSE), hold about you and how we collect and use it during and after the recruitment process.

Job Applicant Privacy Notice.pdf

Embedded Software Engineer

​

Join the engineering team at Deep Sea Electronics Ltd, where you will design and deliver high‑quality embedded software for industrial Control and Automation applications. The role focuses on real‑time control, industrial communications and functional safety (IEC 61508/IEC 62061), creating robust solutions for environments such as power generation, manufacturing, utilities and process industries. You will contribute across the product lifecycle — from requirements and architecture through implementation, verification, certification and field support.

​

​Requirements:

​

• Expert in C/C++ for microcontroller development
• Functional Safety: IEC 61508 (and/or IEC 62061); safety concepts (SIL, SFF, PFH), safety planning and verification
• Principles of Industrial Automation products: control theory basics (PID), sensors/actuators, transducers and signal conditioning
• Electrical principles
• Familiar with stage gated / agile development approaches
• Comfortable collaborating closely with electronics engineers on embedded systems
• Working to a high-quality standards
• Excellent team player with problem-solving and trouble-shooting capabilities
• Experience defining a task breakdown for a give piece of work and provide estimates
• Ability to translate requirements into a technical product specification
• Experience in working in a high-pace environment
• Enthusiastic and optimistic
• Development with Real Time Operating Systems
• Development of unit tested C code, using Jenkins or similar
• Source code build tools, bug tracker tools, source code repositories, etc
• BEng or above in Electrical and Electronic Engineering

​

​Key Duties & Responsibilities:

​

• Design and implement C/C++ software for embedded devices (bare‑metal and RTOS) used in industrial control systems
• Develop real‑time control algorithms (e.g., PID, state‑based control) for sensors, actuators, and power systems
• Produce work break down structures and define work packages for execution in JIRA tasks and integration into high level plans
• Integrate with industrial control equipment and software, including PLCs, HMIs and SCADA systems
• Implement and validate industrial communication protocols: Modbus (RTU/TCP), CAN/CANopen/J1939, Ethernet/IP, PROFINET, OPC UA, RS‑232/RS‑485
• Apply functional safety practices in line with IEC 61508/IEC 62061, including SIL determination, Safety Requirements Specifications (SRS), HARA/FTA/FMEA, and verification evidence
• Contribute to software quality by the use of coding standards (e.g., MISRA C/C++) and static analysis tools, performing code reviews and developing unit/integration tests
• Create test plans and perform functional product verification and validation activities
• Author and maintain engineering documentation: architecture, design descriptions, interface control documents, test plans, and safety lifecycle artefacts
• Collaborate closely with electronics, test & approvals, cybersecurity and product management to deliver cohesive solutions
• Support system integration, commissioning and troubleshooting at parent company and customer sites (UK and international travel required)
• Contribute to continuous improvement of processes, toolchains, CI/CD and development workflows (e.g., Git, Jira, code review)
• Mentor less‑experienced engineers; share knowledge through design reviews, brown‑bags and documentation
• Participate in sustaining activities for existing products, including defect resolution and targeted feature enhancements

​

Benefits:

​​

• 25 days holiday + Bank Holidays
• New flexible holiday scheme
• Bupa Healthcare package
• Life Insurance
• Enhanced Maternity/Paternity pay
• 5% Pension contributions
• Companywide performance based annual bonus scheme

​

For full details of the job please download the job description by following the link below:

​

http://deepseaelectronicsltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=7eaa54c5-223b-4daa-8217-5413...

​

Please Note:

For further information or an informal chat contact our Internal Recruitment Team, on 01723 890099. If this role isn't quite right for you, but you are interested in future vacancies with Deep Sea Electronics please continue to monitor our website for regular updates. DSE is an equal opportunity employer. A copy of our statement is available on request.

Please see linked below our Job Applicant Data Privacy Notice which sets out what personal data we, Deep Sea Electronics Ltd (DSE), hold about you and how we collect and use it during and after the recruitment process.

Job Applicant Privacy Notice.pdf

Graduate Electrical Design Engineer

​

Deep Sea Electronics is one of the world’s top manufacturers of generator controllers, auto transfer switch controllers, battery chargers and vehicle & off-highway controllers. We employ over 200 people across four continents and sell our products to 150 countries direct from our UK head office and through our comprehensive distributor network.

The successful candidate will join a small team of electrical design engineers within the production test development team. This is a small team who design and manufactures our product test equipment. As the business continues to grow, we have new products to design and develop on-site. Alongside this aspect, we are always looking to improve and move the current products to the next level of testing to help support increased output through production.

The Graduate Electrical Design Engineer will begin as a fixed-term contract and will result in a permanent contract as an Electrical Design Engineer at DSE if successful.

 ​

Key Duties & Responsibilities:

• Electrical harness design and prototype manufacture
• Installing wiring looms and testing of electrical circuits
• Prototype building and testing of electronic boards and modules
• Electronics fault finding
• Understanding of and an ability to produce electrical schematics
• Working as part of a team, but often using own initiative to solve problems 
• Understanding of mechanical drawings
• Create Bill of Materials (BoM) for production test equipment
• Carry out repairs and perform reactive maintenance on production systems and calibration 
• Direct liaison with suppliers for technical solutions
• Understand and comply with company policies and procedures, including ISO9001

​

Internal & External Relationships:

• The ability to work with other departments to design test equipment and fault-find with their test systems
• The main area of support is to production to make sure test equipment is running and functioning correctly, when fixing equipment, it will mainly be on the production line so good communication skills are require to make sure they understand what you are doing, also report back to production line managers when the problem has been fixed or if you will be removing the equipment so they can make alternate arrangement for their staff

​

Requirements:

• Understanding of and an ability to produce electrical schematics
• Understanding of mechanical drawings
• Excellent organisational skills
• Excellent communication skills
• Excellent IT skills
• High concentration levels
• Attention to detail
• Microsoft Visio
• Microsoft Office
• HND in Electrical, Electronic, and Engineering or equivalent level

​

Benefits:

• 25 days holiday + Bank Holidays
• New flexible holiday scheme
• Bupa Healthcare package
• Life Insurance
• Enhanced Maternity/Paternity pay
• 5% Pension contributions
• Companywide performance-based annual bonus scheme

​

For full details of the job, please download the job description below:

​http://deepseaelectronicsltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=373c501f-e1f5-442f-92ea-8d99...

​

Please Note:

For further information or an informal chat, contact our Internal Recruitment Team on 01723 890099. If this role isn't quite right for you, but you are interested in future vacancies with Deep Sea Electronics, please continue to monitor our website for regular updates. DSE is an equal opportunity employer. A copy of our statement is available on request.

Please see the link below to our Job Applicant Data Privacy Notice, which sets out what personal data we, Deep Sea Electronics Ltd (DSE), hold about you and how we collect and use it during and after the recruitment process.

Job Applicant Privacy Notice.pdf

​

Continuous Improvement Manager

​

Deep Sea Electronics is one of the world’s top manufacturers of generator controllers, auto transfer switch controllers, battery chargers and vehicle & off-highway controllers. We employ over 200 people across four continents and sell our products to 150 countries direct from our UK head office and through our comprehensive distributor network.

​

As part of the Operations team the Continuous Improvement Manager will lead initiatives to optimize organizational performance, implement process improvements and drive efficiency using methodologies like Lean Six Sigma, Kaizen and related techniques.

​

The position will support mainly Operations but including site wide projects and initiatives 

​

​

​Key Duties & Responsibilities:

• Process analysis and improvement, evaluate business processes, identify efficiencies and recommend improvements to enhance productivity and reduce waste
• Analyse and document existing production workflows, collect data and measure effectiveness of improvements
• Develop and execute operational efficiency strategies including workflow redesign and process standardisation
• Work closely with cross functional teams including IT, Quality, supply chain and Engineering teams to ensure alignment and support for process enhancements
• Lead cross functional teams, mentor staff and facilitate CI workshops or kaizen events to foster a culture of Continuous Improvement
• Track key performance indicators, conduct audits and report on progress to Senior Management
• Maintain records of CI initiatives, ensure adherence to quality and regulatory standards and inspections
• Maintain detailed process maps and documentation to ensure clarity in process steps and compliance with best practices
• Update and maintain process instructions (SOP’s) / work instructions as newer procedures / processes are adapted, in conjunction with Production Engineers and Design Engineers 

​

​Requirements:

​

• Excellent analytical skills
• Communication
• Strong interpersonal skills
• Adaptability
• Project Management
• Change management
• Over 5 years working withing a production environment
• Over 5 years Project management 
• Black belt in lean 6 sigma
• IOSH / NEBOSH training 
• Lean 6 sigma techniques and methodologies
• Excel – advanced
• MRP /ERP
• VSM

​

Internal & External Relationships:

​

• Internal: Production, Health and Safety responsible (Birds Triangle, Green Cross, Near Misses, COSHH Register, RAMS), Quality (PPAP, ICAR, Scrap Reports, Rework Report), R&D (NPI, Controlled Batches), & Maintenance (MTBF, MTTR, TPM)
  

​

• External: Contractors (RAMS, Management), Subcontractors (Audits), Suppliers (Audits, SRM), Customers (VoC)

​

Benefits:

• 25 days holiday + Bank Holidays
• New flexible holiday scheme

• Bupa Healthcare package
• Life Insurance
• Enhanced Maternity/Paternity pay
• 5% Pension contributions
• Companywide performance based annual bonus scheme
  

​

For full details of the job please download the job description by following the link below:

​

http://deepseaelectronicsltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=227a53e0-7bf3-461a-9e09-deeb...

​

Please Note:

For further information or an informal chat contact our Internal Recruitment Team, on 01723 890099. If this role isn't quite right for you, but you are interested in future vacancies with Deep Sea Electronics please continue to monitor our website for regular updates. DSE is an equal opportunity employer. A copy of our statement is available on request.

​

Please see linked below our Job Applicant Data Privacy Notice which sets out what personal data we, Deep Sea Electronics Ltd (DSE), hold about you and how we collect and use it during and after the recruitment process.

​

Job Applicant Privacy Notice.pdf

Production Engineer

​

Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems. With over 200 employees across four continents, we supply our products to customers in more than 150 countries, both directly from our UK head office and through a well-established international distributor network.

As part of our Operations team, the Production Engineer will play a key role in driving efficiency and continuous improvement across our manufacturing processes. You will identify opportunities to reduce waste and eliminate inefficiencies, applying Lean tools and techniques to develop streamlined systems that effectively integrate people, materials, machines, information, and energy.

In this role, you will also support CAPEX projects and wider site initiatives, contributing to the ongoing development of our operations.

The Production Engineer is responsible for designing, optimising, and overseeing production processes to ensure they are safe, efficient, and cost-effective. With a strong focus on quality, safety, and performance, you will be instrumental in enhancing our production capabilities and delivering operational excellence.

​

​Key Duties & Responsibilities:

​

• Designing and implementing production processes to optimize work flow and reduce waste whilst improving safety and reliability in conjunction with others
• Analysing Production Data to identify inefficiencies and implement corrective measures
• Applying new technologies and methodologies in manufacturing practices to increase efficiency and reduce waste
• Investigating and troubleshooting any problems that arise with process, machinery and equipment
• Maintaining and calibrating technical equipment to ensure optimum performance
• Ensuring compliance with health and safety and environmental regulations
• Developing budgets, cost analysis and project schedules to align with Operational goals
• Collaborating with cross functional teams such as Quality, Maintenance and Engineering departments
• Coordinating with other Engineers and suppliers to solve Quality problems
• Develop specifications, SOPs with colleagues
• Ensuring all production equipment complies with safety standards and regulations
• Training and supervising team members in the use of new production processes and equipment, safety procedures and process improvements

​

​Requirements:

​

• LEAN – 6 Sigma techniques and   methodologies
• Excel – advanced
• MRP/ERP
• ​Good, practical ‘Hands On’ approach
• Organised, Analytical
• Good Soft Skills
• Good, Teamworking skills
• Worked in a production environment (preferably electronics based) as an engineer for at least 5 years
• Black / Green Belt or relevant similar experience in Production Improvement Methodologies

​

Internal & External Relationships:

​

• Internal: Production, Health and Safety responsible (Birds Triangle, Green Cross, Near Misses, COSHH Register, RAMS), Quality (PPAP, ICAR, Scrap Reports, Rework Report), R&D (NPI, Controlled Batches), & Maintenance (MTBF, MTTR, TPM)

  ​

• External: Contractors (RAMS, Management), Subcontractors (Audits), Suppliers (Audits, SRM), Customers (VoC)

​

Benefits:

• 25 days holiday + Bank Holidays
• New flexible holiday scheme
• Bupa Healthcare package
• Life Insurance
• Enhanced Maternity/Paternity pay
• 5% Pension contributions
• Companywide performance based annual bonus scheme
  

​

For full details of the job please download the job description by following the link below:

​

http://deepseaelectronicsltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=2d9d6cfd-cc63-4e96-8847-04cc...

​

Please Note:

For further information or an informal chat contact our Internal Recruitment Team, on 01723 890099. If this role isn't quite right for you, but you are interested in future vacancies with Deep Sea Electronics please continue to monitor our website for regular updates. DSE is an equal opportunity employer. A copy of our statement is available on request.

​

Please see linked below our Job Applicant Data Privacy Notice which sets out what personal data we, Deep Sea Electronics Ltd (DSE), hold about you and how we collect and use it during and after the recruitment process.

​

Job Applicant Privacy Notice.pdf

Area Sales Manager – UK & North West Europe (NWE)

​

Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems—powering critical infrastructure worldwide.

​

With over 200 employees across four continents, we deliver innovative solutions to customers in more than 150 countries. Our operations are supported by our UK headquarters and a strong international distributor network.

​

We are now seeking an Area Sales Manager to join our UK commercial team.

​

Key Responsibilities:

​

• Drive sales growth and market expansion within the assigned territory across all Control & Automation (C&A) brands and product categories
• Maintain a strong focus on developing the DSE Control product group
• Develop and implement effective regional sales and distribution strategies (where applicable)
• Plan, coordinate, and execute marketing activities in collaboration with distribution partners to increase market share
• Identify and develop new business opportunities while strengthening relationships with existing customers
• Conduct regular visits to customers and prospects to build trust, reinforce the C&A brand, and grow profitable business
• Act as the voice of the customer within the C&A group, while representing the business externally as a trusted partner
• Promote both existing and new C&A products to customers
• Work cross-functionally with internal teams to ensure high levels of customer service and satisfaction
• Monitor competitor activity and stay informed on market developments
• Conduct market research within the customer base to respond effectively to changing conditions

Internal & External Relationships:

​

• ​External relationships will be predominantly with the assigned customer group and the contacts therein

• ​Build relationships with Management, Internal sales function, technical support, marketing and Warranty

​

Requirements:

​

• Knowledge of working within a company that has a technical product or service in a commercial role within the control electronics related sector
• Proven relationships with key decision makers in the control electronics sector within the U.K. & Ireland
• Proven technical and commercial selling and negotiation skills
• Commercially astute results orientated team player
• Strong written and verbal communication skills
• Ability to work from a home office and work independently in a field-based role
• Ability to travel internationally adequately to cover assigned territory
• Ability to recognise market trends and evaluate competitor strengths and weaknesses
• Full driving licence
• Sales role within a technically orientated company/product range, preferably within the control electronics industry in the U.K & Ireland
• Proven experience of successful demand generation
• Min 5 GCSE (or equivalent), Maths and English essential

​

​

Benefits:

​

• ​25 days holiday + Bank Holidays
• ​New flexible holiday scheme
• ​Bupa Healthcare package
• ​Life Insurance
• ​Enhanced Maternity/Paternity pay
• ​5% Pension contributions
• ​Companywide performance based annual bonus scheme

​

​

For full details of the job please download the job description by following the link below:

​

http://deepseaelectronicsltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=49027efc-76e4-4e2f-8ce1-5f5c...

​

Please Note:

For further information or an informal chat contact our Internal Recruitment Team, on 01723 890099. If this role isn't quite right for you, but you are interested in future vacancies with Deep Sea Electronics please continue to monitor our website for regular updates. DSE is an equal opportunity employer. A copy of our statement is available on request.

​

Please see linked below our Job Applicant Data Privacy Notice which sets out what personal data we, Deep Sea Electronics Ltd (DSE), hold about you and how we collect and use it during and after the recruitment process.

​

Job Applicant Privacy Notice.pdf

Head of Engineering

​

Deep Sea Electronics is a truly global company with an industry leading brand and reputation. Based in the UK, we are a leader in electronics manufacturing, specialising in controls and automation solutions, primarily for the power generation industry and diversification into other sectors, including mobile machinery and renewable technologies.  With a strong commitment to innovation, quality, and customer satisfaction, we have established a global leading brand and market share of nearly 50%.

​

As Head of Engineering, you will lead the operational excellence of our multi-disciplinary engineering team ensuring technology alignment, global resource efficiency, and world-class delivery standards.

​

​

​Key Responsibilities:

​

• Champion a culture of delivery, collaboration, and continuous improvement — empowering teams to take ownership, innovate, and grow through regular feedback and professional development
• Drive strategic alignment and execution excellence, ensuring all projects are delivered to the highest engineering standards, on time, and with measurable business impact
• Establish and maintain the Engineering Technology Roadmap, setting direction for platforms, tools, and capabilities that support long-term digital transformation and scalability
• Lead the integration of Cyber Security and Functional Safety into all engineering processes, embedding these disciplines as foundational pillars of quality and compliance
• Develop and deliver an effective Engineering Communication Plan, ensuring clarity of vision, transparency of priorities, and consistent stakeholder engagement across global teams
• Oversee and provide technical leadership to multi-disciplinary engineering teams, ensuring technical decisions align with strategic goals and architectural standards
• Be a key contributor to the setup, integration, and management of offshore engineering resources, building high-performing, globally distributed teams with clear governance and delivery models
• Collaborate with the Engineering Management Team to forecast and maintain long-term resource and capability plans aligned with product and business priorities
• Approve and guide the adoption of development tools, platforms, and key technologies
• Ensure consistency, scalability, and security across all projects
• Provide general management and oversight of engineering offices and facilities, ensuring optimal utilisation, safety, and operational excellence
• Champion a segment of the product portfolio, to ensure process, product and market knowledge remains relevant
• Monitor and stay ahead of industry trends, emerging technologies, and evolving regulations, assessing their relevance and potential to drive innovation and competitiveness

​

​

Requirements:

​

• Good knowledge of the power generation industry and control solutions
• Functional safety and cyber security and the CE marking process
• Good understanding of electronic manufacturing process
• Understanding of product development and managing multi-discipline engineering teams
• Software development life cycles, tools and processes
• Excellent written and verbal communication skills
• Familiar with combined stage gated (waterfall) / agile development approaches
• Risk identification and mitigation techniques
• Comfortable communicating with technical engineers
• Good communication skills and ability to discuss product development and areas of risk
• Enthusiastic and optimistic approaches
• Proven experience in leading new product design, development, and production
• Experience working with engineering project management teams
• Strong engineering management experience
• Use to working in a high-paced environment
• Relevant Degree level education 

​

​

Internal & External Relationships:

​

• ​PMO – Collaboration on technology and product road map for high level resource planning

• Technical Support – Assist with urgent customer issues, co-ordinate knowledge sharing and training

• Product Management – Support during project inception stage and assist in requirements capture, application and market analysis and initial project estimates

• Customers – Assist with technical sales, understanding and capturing technical requirements, will include some international travel to customer sites

​

​

Benefits:

​

• ​25 days holiday + Bank Holidays
• ​New flexible holiday scheme
• ​Bupa Healthcare package
• ​Life Insurance
• ​Enhanced Maternity/Paternity pay
• ​5% Pension contributions
• ​Companywide performance based annual bonus scheme

​

​

For full details of the job please download the job description by following the link below:

​

http://deepseaelectronicsltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=dac0b92a-04d9-420c-9e12-738e...

​

Please Note:

For further information or an informal chat contact our Internal Recruitment Team, on 01723 890099. If this role isn't quite right for you, but you are interested in future vacancies with Deep Sea Electronics please continue to monitor our website for regular updates. DSE is an equal opportunity employer. A copy of our statement is available on request.

​

Please see linked below our Job Applicant Data Privacy Notice which sets out what personal data we, Deep Sea Electronics Ltd (DSE), hold about you and how we collect and use it during and after the recruitment process.

​

Job Applicant Privacy Notice.pdf

Area Sales Manager – NORAM East

​

Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems—powering critical infrastructure worldwide.

​

With over 200 employees across four continents, we deliver innovative solutions to customers in more than 150 countries. Our operations are supported by our UK headquarters and a strong international distributor network.

​

We are now seeking an Area Sales Manager to join our US commercial team – covering the NORAM East region.

​

​Key Responsibilities:

​

• Drive sales growth and market expansion within the assigned territory across all Control & Automation (C&A) brands and product categories
• Maintain a strong focus on developing the DSE Control product group
• Develop and implement effective regional sales and distribution strategies (where applicable)
• Plan, coordinate, and execute marketing activities in collaboration with distribution partners to increase market share
• Identify and develop new business opportunities while strengthening relationships with existing customers
• Conduct regular visits to customers and prospects to build trust, reinforce the C&A brand, and grow profitable business
• Act as the voice of the customer within the C&A group, while representing the business externally as a trusted partner
• Promote both existing and new C&A products to customers
• Work cross-functionally with internal teams to ensure high levels of customer service and satisfaction
• Monitor competitor activity and stay informed on market developments
• Conduct market research within the customer base to respond effectively to changing conditions

Internal & External Relationships:

​

• ​External relationships will be predominantly with the assigned customer group and the contacts therein

• Build relationships with management, Internal sales function, Technical support, Marketing and Warranty

​

Requirements:

• Experience of working within a company that has a technical product or service in a commercial role within the power or related sector
• Working knowledge of NORAM East America power sectors
• Proven relationships with key decision makers in the power sector in NORMAN East America
• Proven technical selling and negotiation skills
• Commercially astute results orientated team player
• Strong written and verbal communication skills.
• Ability to work from a home office and work independently in a field-based role
• Ability to travel internationally adequately to cover assigned territory
• Ability to recognise market trends and evaluate competitor strengths and weaknesses
• Full driving licence
• Proven experience of successful demand generation
• Sales role within a technically orientated company/product range, preferably within the control electronics industry in the U.K & Ireland

​

For full details of the job please download the job description below:

​

http://deepseaelectronicsltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=2703501e-c604-433f-bcf8-d4f8...

​

Please Note:

For further information or an informal chat contact our Internal Recruitment Team, on 01723 890099. If this role isn't quite right for you, but you are interested in future vacancies with Deep Sea Electronics please continue to monitor our website for regular updates. DSE is an equal opportunity employer. A copy of our statement is available on request.

Please see linked below our Job Applicant Data Privacy Notice which sets out what personal data we, Deep Sea Electronics Ltd (DSE), hold about you and how we collect and use it during and after the recruitment process.

​Job Applicant Privacy Notice.pdf

​

​

Electronics Repair Manager

​

Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems. With over 200 employees across four continents, we supply our products to customers in more than 150 countries, both directly from our UK head office and through a well-established international distributor network.

​

The Electronic Repair Manager leads and manages the repair team, overseeing day-to-day production repair activities and warranty returns.

​

They will provide direction and technical support, taking the lead in diagnosing and repairing electronic unit failures. With a strong focus on root cause analysis, they drive continuous improvement and contribute to meaningful enhancements in product quality and reliability

​

​

​Key Responsibilities:

​

• Conduct in-depth root cause analysis of faults in complex electronic assemblies and systems
• Diagnose faults across hardware, firmware, and customer systems
• Investigate failures in microcontroller-based designs / embedded systems and peripherals
• Utilise test equipment (oscilloscopes, logic analysers, multi-meters, etc.) to isolate issues
• Analyse schematics, PCB layouts, and firmware to identify failure mechanisms. (Cause rather the effect)
• Collaborate with cross-functional teams (software, mechanical, quality, and customer support)
• Reproduce field issues in a controlled lab environment
• Responsible for a team of repair Engineers and Technicians
• Document findings clearly, including failure reports and proposed corrective actions
• Support customers and internal teams with technical investigations as required

​

​

Internal & External Relationships:

​

Internal

​

• Repair Technicians / Engineers: coordinate scheduling and set work priorities
• Production: provide technical support as required
• Quality: share KPI data and support customer communications
• Warranty Controller: align on warranty and repair priorities
• Sales: assist with customer support when needed
• Engineering: request technical support as required
• Senior Management: deliver weekly KPI reporting

​

External

​

• Customers: manage day-to-day communication on returns and customer concerns, in coordination with the Warranty Controller
• ​Suppliers: handle technical queries and support component failure analysis

​

​

Requirements:

​

• PCB design, SMT production processes
• Microcontroller-based designs / embedded systems
• Strong experience with microcontrollers (e.g., mainly ARM, PIC, AVR, or similar platforms)
• Proven ability in structured root cause analysis methodologies (e.g., 8D, Fishbone, FMEA)
• Experience debugging embedded systems (hardware + firmware interaction)
• Ability to interpret circuit schematics and PCB designs
• Experience with embedded C/C++ or similar programming languages
• Analyse schematics, PCB layouts, and firmware to identify failure mechanisms. (Cause rather the effect)
• Excellent communication skills
• Excellent organisation skills
• Document findings clearly, including failure reports and proposed corrective actions
• Ability to work under pressure to tight deadlines
• Ability to work on own initiative.
• IT Skills (Word / Office / Outlook)

​

​

Benefits:

​

• ​25 days holiday + Bank Holidays
• ​New flexible holiday scheme
• ​Bupa Healthcare package
• ​Life Insurance
• ​Enhanced Maternity/Paternity pay
• ​5% Pension contributions
• ​Companywide performance based annual bonus scheme

​

​

For full details of the job please download the job description by following the link below:

​

http://deepseaelectronicsltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=911286f2-96a8-4554-a59d-ac83...

​

Please Note:

For further information or an informal chat contact our Internal Recruitment Team, on 01723 890099. If this role isn't quite right for you, but you are interested in future vacancies with Deep Sea Electronics please continue to monitor our website for regular updates. DSE is an equal opportunity employer. A copy of our statement is available on request.

​

Please see linked below our Job Applicant Data Privacy Notice which sets out what personal data we, Deep Sea Electronics Ltd (DSE), hold about you and how we collect and use it during and after the recruitment process.

​

Job Applicant Privacy Notice.pdf

Senior Repair Engineer

​

Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems. With over 200 employees across four continents, we supply our products to customers in more than 150 countries, both directly from our UK head office and through a well-established international distributor network.

​

The Senior Repair Engineer is responsible for diagnosing faults and repairing customer warranty returns and production units. The role develops and maintains warranty repair operating and maintenance procedures, produces repair analysis and reports, and supports the Test Resources, Production and Development teams by assisting with and carrying out test procedures.

​

Key Responsibilities:

​

• Carry out fault finding and repair work on warranty returns & production units
• Carry out product testing, both bench testing and production (MTS)
• Analyse failures to identify to component level the root cause of failure (Component / Design / Process)
• To work with production processes when required
• Providing repair analysis and reports
• Assist Quality team to determine failure trends
• Support process improvements and developments
• Managing backlogs together with Repairs manager
• Support Remote warranty activity (e.g. India / USA / Brazil)
• Responsible for Workshop organisation, workflow and general state of tidiness
• Other duties as required to ensure the production area operates effectively and efficiently

​

Internal & External Relationships:

​

Internal

• Production; keep up to date with current unit specification / performance changes
• Quality team; Reports on failure; support as required deeper customer Failure analysis (FA) requests
• Purchasing; As required
• Engineering; keep up to date with current unit specification / performance changes
• Stores / Warehouse; Retrieval of warranty returns

​

External

• Suppliers; When additional FA support is required
• Customers; When deeper understanding of the failure is required to help re-create the failure
• DSE Distribution; Support of remote activity

​

​

Requirements:

​

• Fault Finding to component level, and repair of PCBA’s
• Ability to operate under own initiative as well as possessing strong team working skills
• Ability to work in a demanding, fast paced environment and to tight deadlines
• Ability to work at a high level of concentration and commitment
• Excellent Communication Skills
• Micro & Analogue Electronic principles
• Working safely in a workshop environment
• Confident IT skills, both Microsoft word / Excel / Outlook and Epicor ERP system
• Relevant Industrial On-the-Job Training
• Maths & English GCSE or similar

​

Benefits:

​

• ​25 days holiday + Bank Holidays
• ​New flexible holiday scheme
• ​Bupa Healthcare package
• ​Life Insurance
• ​Enhanced Maternity/Paternity pay
• ​5% Pension contributions
• ​Companywide performance based annual bonus scheme

​

​

For full details of the job please download the job description by following the link below:

​

​http://deepseaelectronicsltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=2c58cc37-5d21-46e9-9391-6901...

​

Please Note:

For further information or an informal chat contact our Internal Recruitment Team, on 01723 890099. If this role isn't quite right for you, but you are interested in future vacancies with Deep Sea Electronics please continue to monitor our website for regular updates. DSE is an equal opportunity employer. A copy of our statement is available on request.

​

Please see linked below our Job Applicant Data Privacy Notice which sets out what personal data we, Deep Sea Electronics Ltd (DSE), hold about you and how we collect and use it during and after the recruitment process.

​

Job Applicant Privacy Notice.pdf

Project Manager

​

Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems—powering critical infrastructure worldwide.

​

With over 200 employees across four continents, we deliver innovative solutions to customers in more than 150 countries. Our operations are supported by our UK headquarters and a strong international distributor network.

​

The Project Manager operates within the Engineering department, supporting all divisions, sites, and product lines across the Controls and Automation business unit. This role is responsible for leading projects from initial concept through to production release, ensuring delivery is both efficient and effective while making optimal use of allocated resources.

​

The Controls and Automation business unit comprises Deep Sea Electronics Ltd in the UK and MOTOTECH GmbH in Germany, with engineering teams and projects spanning both locations.

​

Key Responsibilities:

​

• Create and deliver detailed project plans encompassing all engineering disciplines
• Performing detailed effort estimates for the work packages in collaboration with the Team Managers and Lead Engineers
• Assist engineers in technical requirements capture and documentation
• Identify risks to projects and mitigate risk with support from stakeholders
• Maintain project plan through to delivery, working closely with supervisors and senior engineers to ensure visibility and understanding of project content, ongoing risks and progress
• Present progress, delivery dates, risks and mitigations to stakeholders and senior leadership
• Monitor and report project budget consumption
• Work dynamically and carry out project administration tasks as required
• Become an advanced user of the Deep Sea Electronics ERP system
• Collate engineering documentation and technical construction files for review
• Take on operational responsibility for the release of new products into production
• Work within and contribute to the company development processes
• Comply with internal policies and regulatory requirements

​

Internal & External Relationships:

​

• Engineering Team Managers /Management – Capture project progress, optimise resource and project timelines
• Senior Engineers – Capture project progress
• Test and Approvals department – Work alongside the Test and Approvals Manager to maintain project flow across departments
• Technical Support – ensure product documentation is updated in line with project release
• Product Management – Working with product management team to balance commercial and resource factors

​

Requirements:

​

• SmartSheets, Microsoft Project or comparable to a high level
• An understanding of Agile as well as traditional methodologies
• Understanding of product development and managing multi discipline teams
• ​Familiar with combined stage gated (waterfall) / agile development approaches
• Risk identification and mitigation techniques
• Comfortable communicating with technical engineers
• Used to working to a high-quality standard
• Excellent project leader with problem-solving and trouble-shooting capabilities
• Good communication skills and ability to discuss product development and areas of risk
• Strong project planning and management experience
• Managing the development of a physical product
• Proven experience in leading new product design, development, and production
• SmartSheets, Microsoft Project or comparable management
• Experience with Atlassian tools, JIRA and confluence
• Working knowledge of ERP systems
• Used to working in a high-paced environment
• APM / PMI / Prince 2 / IPMC C qualifications

​

​

Benefits:

​

• ​25 days holiday + Bank Holidays
• ​New flexible holiday scheme
• ​Bupa Healthcare package
• ​Life Insurance
• ​Enhanced Maternity/Paternity pay
• ​5% Pension contributions
• ​Companywide performance based annual bonus scheme

​

​

For full details of the job please download the job description by following the link below:

​

​http://deepseaelectronicsltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=06959169-0163-4a7f-a8a0-67d1...

​

Please Note:

For further information or an informal chat contact our Internal Recruitment Team, on 01723 890099. If this role isn't quite right for you, but you are interested in future vacancies with Deep Sea Electronics please continue to monitor our website for regular updates. DSE is an equal opportunity employer. A copy of our statement is available on request.

​

Please see linked below our Job Applicant Data Privacy Notice which sets out what personal data we, Deep Sea Electronics Ltd (DSE), hold about you and how we collect and use it during and after the recruitment process.

​

Job Applicant Privacy Notice.pdf

​

Warranty Controller

​

Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems. With over 200 employees across four continents, we supply our products to customers in more than 150 countries, both directly from our UK head office and through a well-established international distributor network.

​

As part of the Quality team the Warranty Controller is responsible for the administration and control of all warranty and repair activities across multiple product ranges for a global customer base. The role ensures the efficient processing, tracking, and resolution of warranty claims and product returns, while maintaining compliance with import/export regulations, customs requirements, and international shipping procedures.

​

Working closely with customers, distributors, logistics providers, and internal departments, the Warranty Controller acts as a central point of contact to deliver a professional and seamless warranty experience. Responsibilities include coordinating in-warranty and out-of-warranty repairs, managing return shipments, preparing repair documentation and reports, administering advance warranty replacements, and supporting invoicing and credit processes.

​

The role also involves liaising with Production, Engineering, Quality, Stores, and Warranty Repair Technicians to ensure repair issues are resolved efficiently, KPI and repair data is accurately maintained, and customers are kept informed throughout the repair process.

​

Key Responsibilities:

​

• Support and coordinate a team of repair engineers/technicians, ensuring effective prioritisation, scheduling, and management of warranty repair activities while maintaining regular customer updates
• Implementing and/or using online portal systems to streamline and automate customer return processes
• Coordinate with customers and dispatch teams to ensure the timely shipment of repaired units
• Prepare quotations and supporting documentation for repairs and invoicing
• Manage returned units into stock and process credit notes where required
• Monitor credit activity within company systems and produce related reports
• Oversee import/export documentation and procedures, ensuring compliance with statutory customs and shipping requirements
• ​Analyse statistical and operational data to support continuous improvement activities, including the use of reporting tools such as Microsoft Power BI
• Generate and distribute failure reports to relevant internal stakeholders
• Work closely with Quality, Production, and Engineering teams to identify and address recurring failure trends
• Prepare data and reports for monthly Quality reporting activities
• Liaise with internal departments as required to communicate and manage significant operational issues effectively

​

Internal & External Relationships:

​

Internal

• Warranty Repair Technicians – scheduling and prioritisation
• Production – operational support
• Quality – KPI reporting and customer communication support
• Purchasing – procurement support
• Accounts – administrative support
• Sales – customer support as required
• Engineering – technical support as required
• Senior Management – weekly KPI reporting
• Stores/Warehouse – coordination of warranty shipments

​

External

• Customers – day-to-day communication regarding returns
• DSE Distribution - repair support
• Transport companies – daily shipping coordination
• Customs authorities – support for smooth return transportation

​

​

Requirements:

​

• ERP Database – (Epicor or similar)
• Strong organisational and administrative skills with excellent attention to detail
• Effective written and verbal communication skills
• Ability to manage multiple tasks and prioritise workload in a fast-paced environment
• Customer-focused approach with strong problem-solving skills
• Ability to work collaboratively across multiple departments and stakeholders
• Proficient in Microsoft Office and experience using ERP systems
• Strong time management skills with the ability to meet deadlines
• Ability to work independently and as part of a team
• 5+ administration, logistics, customer service, or technical support roles
• Experience within a customer support, service coordination, or operations environment
• Experience of introducing and/or using online portal systems to allow automation of customer returns
• Experience managing customer requests, returns, or service-related processes
• IT Skills (Word / Office / Outlook)
• Maths / English GCSE or equivalent 

​

Benefits:

​

• ​25 days holiday + Bank Holidays
• ​New flexible holiday scheme
• ​Bupa Healthcare package
• ​Life Insurance
• ​Enhanced Maternity/Paternity pay
• ​5% Pension contributions
• ​Companywide performance based annual bonus scheme

​

​

For full details of the job please download the job description by following the link below:

​

http://deepseaelectronicsltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=6f06db93-33b1-4536-9fdc-5f05...

​

Please Note:

For further information or an informal chat contact our Internal Recruitment Team, on 01723 890099. If this role isn't quite right for you, but you are interested in future vacancies with Deep Sea Electronics please continue to monitor our website for regular updates. DSE is an equal opportunity employer. A copy of our statement is available on request.

​

Please see linked below our Job Applicant Data Privacy Notice which sets out what personal data we, Deep Sea Electronics Ltd (DSE), hold about you and how we collect and use it during and after the recruitment process.

​

Job Applicant Privacy Notice.pdf

​

​

Technical Support Engineer - UK

​

Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems. With over 200 employees across four continents, we supply our products to customers in more than 150 countries, both directly from our UK head office and through a well-established international distributor network.

​

The Technical Support Engineer is to provide DSE’s external customers with high quality, value adding technical support on the full range of the company’s electronic control modules for a wide range of generator and control applications. Including (but not limited to) renewable energy, backup/emergency power, paralleling with the grid, and other complex applications, engine only functions and off highway implementations.

​

To provide technical support and product development guidance to DSE’s internal teams including production, engineering, sales & marketing, test & approvals, and other members of the technical support team. Training global and local customers, and internal personnel on DSE product and their applications. Global and local customer visits to assist sales, training, or fault-finding purposes.

​

​

Key Responsibilities:

​

• Providing customers with global technical support (training, trouble shooting, commissioning etc.) via telephone, email, remote desktop sessions (e.g., Microsoft Teams, Zoom, etc) and face-to-face on a wide range of DSE product
• Delivering training sessions on DSE products covering technical functions, applications, and common faults
• Test and confirm reported issues from customers. If confirmed follow the company’s procedures and guidelines for remedial action
• Preparation of technical documentation including product manuals and training instructions
• Proofread technical documents authored by other personnel
• Development guidance to engineering on new and existing product features
• Assisting the test and approval department’s comprehensive testing of products
• Technical support to DSE Internal teams including production, engineering, sales & marketing, test & approvals, and other members of the technical support team
• Compliance with internal procedures and documentation
• Submit a monthly report to the global support manager of previous months activities

​

​

Internal and External Relationships:

​

• Liaise with other technical support engineers to better understand existing and new products, and their functionality
• Liaise with the engineering and test & approval departments when clarification is required by those departments or technical support
• Liaise with internal sales and marketing providing assistance where necessary
• ​Liaise with the relevant Business Development Manager (BDM) for their region’s requirements. Keeping them appraised of developments in their area
• Liaise with DSE distributers, customers, integrators, and end users requiring support
• Liaise with 3rd party companies within DSE supply chain providing assistance where necessary

​

​

Requirements:

​

• General generator application and system knowledge
• ​Excellent communications skills
• Confident IT skills
• Ability to work at a high level of concentration and commitment.
• Ability to operate under own initiative as well as possessing strong team working skills
• Excellent time management skills
• Recent experience in the generators and the diesel generator industry
• Relevant experience in a customer-based environment
• Educated to a HNC level in Electrical and Electronic Engineering or equivalent by industry experience

​

​

Benefits:

• ​25 days holiday + Bank Holidays
• ​New flexible holiday scheme
• ​Bupa Healthcare package
• ​Life Insurance
• ​Enhanced Maternity/Paternity pay
• ​5% Pension contributions
• ompanywide performance based annual bonus scheme

​

​

For full details of the job please download the job description by following the link below:

​

http://deepseaelectronicsltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=943a6e4d-6c66-4645-b66c-4de6...

​

Please Note:

For further information or an informal chat contact our Internal Recruitment Team, on 01723 890099. If this role isn't quite right for you, but you are interested in future vacancies with Deep Sea Electronics please continue to monitor our website for regular updates. DSE is an equal opportunity employer. A copy of our statement is available on request.

​

Please see linked below our Job Applicant Data Privacy Notice which sets out what personal data we, Deep Sea Electronics Ltd (DSE), hold about you and how we collect and use it during and after the recruitment process.

​

​

Job Applicant Privacy Notice.pdf

​

Graduate Technical Support Engineer - UK

​

Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems. With over 200 employees across four continents, we supply our products to customers in more than 150 countries, both directly from our UK head office and through a well-established international distributor network.

​

The Graduate Technical Support Role will begin as a fixed-term contract and will result in a permanent contract as a Technical Support Engineer at DSE if successful. There will be constant on-the-job learning with a mentor, as well as training session as and when required. There will be a steep learning curve with this role, however the office environment encourages you to ask as many questions as possible.

​

Learning will include:

• Fundamental Theory including AC/DC, electrical topologies, engines and alternators, switchgear, protection & CT’s and number systems including binary and Hexadecimal
• Use of Deep sea software including DSEConfiguration Suite, Scada Suite, Scada, PLC and DSEWebnet
• Communication protocols including MQTT, Modbus, SNMP, J1939
• Synchronising and Loadsharing between generators, including understanding AVRs and Governors

​

Technical Support Engineer Role:

​

To provide DSE’s external customers with high quality, value adding technical support on the full range of the company’s electronic control modules for a wide range of generator and control applications. Including (but not limited to) renewable energy, backup/emergency power, paralleling with the grid, and other complex applications, engine only functions and off highway implementations.

​

To provide technical support and product development guidance to DSE’s internal teams including production, engineering, sales & marketing, test & approvals, and other members of the technical support team.

​

Training global and local customers, and internal personnel on DSE product and their applications. Global and local customer visits to assist sales, training, or fault-finding purposes.

​

​

Key Responsibilities: 

​

• Providing customers with global technical support (training, trouble shooting, commissioning etc.) via telephone, email, remote desktop sessions (e.g., Microsoft Teams, Zoom, etc) and face-to-face on a wide range of DSE product
• Delivering training sessions on DSE products covering technical functions, applications, and common faults
• Test and confirm reported issues from customers. If confirmed follow the company’s procedures and guidelines for remedial action
• Preparation of technical documentation including product manuals and training instructions
• Proofread technical documents authored by other personnel
• Development guidance to engineering on new and existing product features
• Assisting the test and approval department’s comprehensive testing of products
• Technical support to DSE Internal teams including production, engineering, sales & marketing, test & approvals, and other members of the technical support team
• Compliance with internal procedures and documentation
• Submit a monthly report to the global support manager of previous months activities

​

​

Internal and External Relationships:

​

• Liaise with other technical support engineers to better understand existing and new products, and their functionality
• Liaise with the engineering and test & approval departments when clarification is required by those departments or technical support
• Liaise with internal sales and marketing providing assistance where necessary
• Liaise with the relevant Business Development Manager (BDM) for their region’s requirements. Keeping them appraised of developments in their area
• Liaise with DSE distributers, customers, integrators, and end users requiring support
• Liaise with 3rd party companies within DSE supply chain providing assistance where necessary

​

​

Requirements:

​

• General generator application and system knowledge
• Excellent communications skills
• Confident IT skills
• Ability to work at a high level of concentration and commitment
• Ability to operate under own initiative as well as possessing strong team working skills
• Excellent time management skills
• Recent experience in the generators and the diesel generator industry
• Relevant experience in a customer-based environment
• Educated to a HNC level in Electrical and Electronic Engineering or equivalent by industry experience

​

​

Benefits:

​

• ​25 days holiday + Bank Holidays
• ​New flexible holiday scheme
• ​Bupa Healthcare package
• ​Life Insurance
• ​Enhanced Maternity/Paternity pay
• ​5% Pension contributions
• ​Companywide performance based annual bonus scheme

​

​

For full details of the job please download the job description by following the link below:

​

http://deepseaelectronicsltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=2e6a28a4-8eda-4835-ac74-22bc...

​

Please Note:

For further information or an informal chat contact our Internal Recruitment Team, on 01723 890099. If this role isn't quite right for you, but you are interested in future vacancies with Deep Sea Electronics please continue to monitor our website for regular updates. DSE is an equal opportunity employer. A copy of our statement is available on request.

​

Please see linked below our Job Applicant Data Privacy Notice which sets out what personal data we, Deep Sea Electronics Ltd (DSE), hold about you and how we collect and use it during and after the recruitment process.

​

Job Applicant Privacy Notice.pdf

​